StreamOnCoder

1 Information We Collect

At StreamOnCoder, we collect information that helps us provide better user acceptance testing coordination services. We're transparent about what we gather and why.

Personal Information You Provide

When you contact us or use our services, you might share:

Your name and company information
Email address and phone number
Project details and testing requirements
Technical specifications and system information
Communication preferences and feedback

Automatically Collected Information

Our website collects some data automatically to improve your experience:

IP address and location data
Browser type and device information
Pages visited and time spent on our site
Referral sources and search terms used

2 How We Use Your Data

We use your information responsibly to deliver quality testing coordination services and maintain our business relationship with you.

Primary Uses: Project management, communication, service delivery, invoicing, and quality assurance for your testing projects.

Coordinating user acceptance testing sessions and managing project timelines
Communicating about project status, updates, and deliverables
Providing technical support and troubleshooting assistance
Improving our testing methodologies based on project outcomes
Maintaining accurate records for business and legal compliance
Sending relevant updates about our services (you can opt out anytime)

3 Data Sharing and Disclosure

We don't sell your personal information. Period. We only share data when it's necessary for business operations or legally required.

When We Share Information

With trusted service providers who help us deliver testing services (under strict confidentiality agreements)
With your explicit consent for specific project requirements
To comply with legal obligations or court orders
To protect our rights, property, or safety, or that of our clients
In connection with a business merger or acquisition (with advance notice to you)

Third-Party Services

We work with carefully selected partners for specific functions like cloud storage, communication tools, and project management platforms. All partners must meet our data protection standards.

4 Security Measures

We take data security seriously and implement multiple layers of protection to safeguard your information.

Technical Safeguards

SSL encryption for all data transmission
Secure cloud storage with regular backups
Access controls and authentication requirements
Regular security updates and system monitoring
Firewall protection and intrusion detection

Organizational Security

Our team follows strict data handling procedures. We limit access to your information to employees who need it for their work, and everyone signs confidentiality agreements. We also conduct regular security training and maintain incident response procedures.

5 Your Rights and Choices

You have significant control over your personal information. Here's what you can do and how to exercise these rights.

Your Rights Include

Access: Request a copy of the personal data we hold about you
Correction: Ask us to update or correct inaccurate information
Deletion: Request removal of your data (subject to legal requirements)
Portability: Get your data in a format you can use elsewhere
Restriction: Limit how we use your information
Objection: Opt out of certain data processing activities

How to Exercise Your Rights: Send us an email at support@streamon-coder.com with your request. We'll respond within 30 days and verify your identity before processing any changes.

6 Cookies and Tracking

We use cookies and similar technologies to improve your website experience and understand how our site is used.

Types of Cookies We Use

Essential: Required for basic website functionality
Analytics: Help us understand site usage and performance
Preference: Remember your settings and preferences
Marketing: Show relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. Note that disabling certain cookies might limit some website features.

7 Data Retention

We keep your information only as long as necessary for business purposes and legal requirements.

Retention Periods

Project Data: 3 years after project completion for warranty and support purposes
Communication Records: 2 years for business continuity
Financial Records: 7 years as required by Taiwan tax law
Website Analytics: 14 months for performance analysis
Marketing Data: Until you unsubscribe or request deletion

When data is no longer needed, we securely delete it from our systems. Some information may remain in backup systems for a limited time for technical reasons.

8 International Data Transfers

Sometimes we need to transfer your data outside Taiwan to provide our services effectively. When this happens, we ensure appropriate protections are in place.

Protection Measures

Standard contractual clauses with international service providers
Adequacy decisions for transfers to certain countries
Certification schemes and codes of conduct
Your explicit consent where required

We primarily work with service providers in regions with strong data protection laws. If you have questions about specific transfers, please contact us.

Privacy Policy